PEARLANN LLC / CUSTOMER INFORMATION
Customer Service
Help choosing a garment
Email [email protected] with the product name, intended size and the fit question you would like checked. Include body measurements if you are comfortable doing so; do not include sensitive personal information. The Fit & Care guide explains how to measure bust, waist and hips and how garment length is listed.
After a request
A confirmation screen supplies a reference for the request you submitted. Keep it and quote it in follow-up messages. We will contact you to clarify availability, requested quantities and delivery details before asking you to accept any final terms. The website does not promise a response time or book a delivery at checkout.
Changes, cancellation and faults
To change a size, delivery address or requested item, contact us with the reference before the request is confirmed. Ask to cancel if you no longer want to proceed. If an item has already been dispatched under a separately confirmed order, use the Returns Policy rather than assuming a website change will stop delivery. For a wrong or damaged item, describe the issue; photos can help but are not a condition for contacting us.
Contact and communication
PearlAnn LLC can be reached at +13036982323, [email protected] or 1421 Larimer Street Denver CO 80202 United States, company ID 20121296485. No live-chat staffing, office opening hours or guaranteed service interval is claimed. If the site is temporarily unavailable, contact us rather than repeatedly submitting a request.
Related information: Privacy · Cookies · Terms · Service · Payment · Returns · Shipping